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The latest reports from users having issues in Kansas City come from postal codes 64106, 64128, 64130, 64127, 64184, 64111, 64121 and 64105.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 273,313 ratings
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Problems in the last 24 hours in Kansas City, Missouri
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Kansas City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Kansas City, Jackson County, Missouri
The most recent Spectrum outage reports came from the following cities:Kansas City, Independence, Lenexa, Overland Park, Kansas City, Shawnee, Mission, Roeland Park, Leawood, Prairie Village and Liberty.
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| City | Problem Type | Report Time |
|---|---|---|
 Overland Park | TV | |
| Kansas City | Internet | |
| Kansas City | TV | |
| Kansas City | Wi-fi | |
| Kansas City | Internet | |
| Independence | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Kansas City, Missouri
Latest outage, problems and issue reports in Kansas City and nearby locations:
- Lisa Jo (@LisaJo95125488) reported fromLiberty, Missouri
@Ask_Spectrum followed up with 6 techs & a supervisor hour wasted..we have been told it is an issue with lines. NO SOLUTION ALL EXCUSES. HOW @ your provide me a direct phn nmbr for top level manager? FB lisa jo
- Nate (@Bathan_Nurgess) reported fromParkville, Missouri
2020 quarantine life. Still no sign of @GetSpectrum cable box. I said I’d never go back. You’re worse than any ex I’ve ever had. Damn you! I’m diving into my contacts looking for people to come share their hotspots cuz I fell asleep w/ mine on. Cmon you shmucks! Damn pandemic!
- Susan🌊#2021WILLBeBetter 😷 (@taken0727) reported fromOverland Park, Kansas
@GetSpectrum help me understand. I have a gentleman come to my door over a month ago trying to sell your service. I was interested and he was to get back with me to see if he could beat what I was currently paying with another provider. I don't hear anything or agree
- D I R A N D A (@gay_isOKAY) reported fromKansas City, Kansas
Has the worst service @GetSpectrum
- Tom Nagel 🇺🇸 (@Tom_Nagel79) reported fromKansas City, Kansas
@Ask_Spectrum That is the reply? This isn’t an one-time customer service issue. I called and made an appointment to have a tech come out between 4-5 pm. Re-arranged my schedule in order to make it work. Received a text near 5 saying the tech would arrive by 5:15 - the last communication.
- Matt Stephens (@mattstephens808) reported fromOverland Park, Kansas
@GetSpectrum @Ask_Spectrum I'm so happy I found a different internet provider I don't care if it's the worst internet in the world I will never go back to Spectrum they have the worst policies you could ask for
- Lisa Jo (@LisaJo95125488) reported fromLiberty, Missouri
@GetSpectrum Day 57 of less mediocre service. Dropped 2x last 10 minutes. Multiple x's a day...no credit...no solution. Getting ready to get people together...already contacted a council member. No more excuses!
- JLaw (@bunnyslopes) reported fromOverland Park, Kansas
@Ask_Spectrum your customer service is so bad. I have a simple internet service request that should take 5 minutes, instead have to spend 40 minutes explaining why I don’t want your TV service.
- Kee Kee Mason (@masegrl55) reported fromShawnee, Kansas
@GetSpectrum I am so frustrated with your service. Won’t take payments then call me saying I haven’t paid. Tell me you are taking care of the fee for your system not taking it and an hours on the phone and your top supervisors Mike/Kelly heard the call and can’t make it right!
- Kee Kee Mason (@masegrl55) reported fromShawnee, Kansas
@GetSpectrum Please don’t! Been with them almost two years and they can’t even take a payment then call and act like you didn’t pay! Mike and Kelly ( the supervisors) were no help after hours on the phone. They actually were pretty rude.
- Jonathan Badeen (@badeen) reported fromLeawood, Kansas
@PeytonGamez @Ask_Spectrum You know that WiFi isn’t really what they sell. That’s sort of like saying when are you going to get some good speakers to Spotify. They sell a service that hooks up to your WiFi.
- THE G.O.A.T.™ 🐐 (@CEOofGreatness) reported fromKansas City, Kansas
@Ask_Spectrum Why doesn't the FREE @NBA League Pass not work on your service? It actually hasn't for several years. They offer the service for free for several days, but we can't take advantage of the free preview
- Tom Nagel 🇺🇸 (@Tom_Nagel79) reported fromKansas City, Kansas
@4stephaniesharp @GetSpectrum @googlefiber Horrible
- Lisa Jo (@LisaJo95125488) reported fromLiberty, Missouri
@Ask_Spectrum Down at least 5 times this morning....currently using data to let @Ask_Spectrum know.... when will we get our phone call?
- Brent Blazek (@rocKChalkbrent) reported fromOverland Park, Kansas
@Ask_Spectrum Spectrum internet outage in the 66211. Help please!
- JLaw (@bunnyslopes) reported fromOverland Park, Kansas
@Ask_Spectrum Taken care of already, just kinda crappy how you make your service reps try to pitch other services every time. Employee was great, your policy sucks
- Tom Nagel 🇺🇸 (@Tom_Nagel79) reported fromKansas City, Kansas
Boo on @GetSpectrum! Worse customer service. Made an appointment, no one showed during the window, & now an hour past. Dialed the Call Center and no one can assist. Said they can’t help and that Dispatch would have to get involved. Time to cancel service and move to @googlefiber.
- Bham (@Bham32) reported fromPrairie Village, Kansas
@Ask_Spectrum your automated customer service sucks more **** than Vivid Entertainment
- LEW (@kcmoLEW) reported fromKansas City, Kansas
@dustindarby @GetSpectrum @CenturyLink Spectrum sucks too.
- syd (@sydneyire13) reported fromOverland Park, Kansas
@GetSpectrum is the worst, never get it
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Mary Tice | A Cup of Social (@cup_of_social) reported
@GetSpectrum I don't mean to be rude, but I should be able to schedule a move of my internet service to my new address online. I can do it for literally everything else but not my internet service. That is really unacceptable in 2021.
- Michael Shohoney (@ShohoneyMichael) reported
@Ask_Spectrum are you down in Wisconsin? Fond du Lac head?
- Jason Graham (@SPEJRGraham) reported
@GetSpectrum For anyone considering switching to Spectrum, these are just the recent days they've been unable to avoid service interruptions:ENTIRE DAY - Oct 11, 12, 13, 14, 15 Oct 22, 28, 29, 30Nov 1, 3
- Donna 🤟🏻 Now what?? (@withdiamonds1) reported
Why does @MyNews13 parrot the absurd, false crap that DeSantis & his followers spew about election fraud, vaccines, and masks without taking even 1 second to say, well, you know, NONE OF THAT IS BASED IN FACT!!! It's pure FICTION. Do better, @GetSpectrum
- Jay Zachary (@JaySpotTX) reported
For the second time in a row, I go to stream, and don't have fkin internet service. @Ask_Spectrum absolutely killing me.
- MHL (@Financi34544151) reported
@IKlauka @GetSpectrum @Ask_Spectrum Down? You must talking about your internet and not your bill.
- Tom Kanan (@TomKanan66) reported fromMiddletown, New York
@Ask_Spectrum an intermittent internet/phone issue has turned into no service since the tech arrived at noon. Cheap equipment? Issue not resolved. OMG!
- Jason Graham (@SPEJRGraham) reported
@Ask_Spectrum We did that yesterday. I'd rather not waste my time again waiting 20 minutes per response just for you to confirm that there was an outage, we both already know that. Instead, how about you share what Spectrum is doing to stop and prevent the known daily internet outages in DFW.
- James Austin (@Fuzyturtle) reported
@GetSpectrum don’t believe anything spectrum customer service reps tell you unless you have it in writing Even then i think they will try to get out of it. Worst mistake of my life switching for this bullsh*t!
- Isatou B Jallow (@ibjis) reported
@GetSpectrum Am so done with Spectrum! My patience has ran out. They tell you one thing and do another thing. Very bad customer service. 😡
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